How to remove malware from a laptop
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Disconnect from the internet. Boot into Safe Mode (Windows: hold Shift while restarting; Mac: hold Shift during boot). On Windows, open Windows Security and run a full scan with Microsoft Defender. Install Malwarebytes as a second-opinion scanner. On Mac, run Malwarebytes for Mac. Delete any suspicious programs from Settings > Apps. Clear your browser extensions and reset browser settings. If malware persists, you may need to reinstall the operating system.