How to remove malware from a phone
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On Android, boot into Safe Mode by holding the power button, then long-press the "Power off" option. Go to Settings > Apps and uninstall any unfamiliar apps. Install Malwarebytes or Bitdefender from the Play Store and run a full scan. Clear your browser cache. On iPhone, malware is rare but possible. Update iOS to the latest version. Delete any apps you do not recognize. If the problem persists, back up your data and do a factory reset. Change passwords for sensitive accounts.